Software Development Engineer - 1


Location: Bengaluru/Gurugram (Hybrid) 

Reports To: Engineering Manager

Experience: 2–5 years 



About GoKwik 


GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. 


Backed by RTP Global, Z47, Peak XV, and Think Investments and bolstered by a $13 million growth round in June 2025 (total funding: $68 million) GoKwik is scaling aggressively across India, the UK, Europe, and the US.



Why This Role Matters


As a Customer Success Manager in the Merchant Success Team , you will be responsible to Interact & handle our Merchants/Accounts & leverage data to drive conversion improvements, provide key data-driven insights & indirectly improve GMV of Merchants, Further Customer Success Manager's would be closely working with our Customer Engineering, Technology & Product Team.

Looking for CSMs who are looking to drive a tonne of impact in early stage startups and are excited about seeing their insights translate into actions quickly!



What You’ll Own


  • Build and optimize scalable backend systems that power India’s leading eCommerce brands
  • Drive the evolution of GoKwik’s core platform with Node.js and high-performance architecture
  • Design robust APIs and infrastructure to reduce RTOs and boost conversion rates
  • Contribute across the stack—write clean, testable code and implement secure, scalable solutions
  • Own end-to-end delivery: from design to deployment, debugging to iteration
  • Solve complex challenges in checkout, reliability, data flow, and performance optimisation



Who you are


  • Strong expertise in Node.js and frameworks like Restify
  • Solid understanding of REST APIs, server-side templating, and backend business logic
  • Comfortable working with Linux systems and Git-based workflows
  • Hands-on experience with cloud platforms (AWS, GCP) and container tools (Docker, Kubernetes)
  • Basic understanding of front-end technologies (HTML5, CSS3)
  • Passionate about building secure, scalable, and maintainable systems
  • A self-starter attitude—analytical, adaptable, and ready to work in a fast-paced startup environment.




Why GoKwik? 


At GoKwik, we aren’t just building tools — we’re rewriting the playbook for eCommerce in India. We exist to solve some of the most complex challenges faced by digital-first brands: low conversion rates, high RTO, and poor post-purchase experience. Our checkout and conversion stack powers 500+ leading D2C brands and marketplaces — and we’re just getting started.